Design and implementation of an internal strategic framework based on ‘Balanced scorecard framework’ for an IT firm in KSA
Client / Industry Brief
The Client is an IT Firm in KSA, which is involved in development and deployment of ERP solutions in education and healthcare sectors.
IT has about 220 employees and offices in two different countries (KSA & Jordan)
The company is a market leader in terms of market share in both the sectors and has a high growth potential in the next 3-5 years
IT has about 220 employees and offices in two different countries (KSA & Jordan)
The company is a market leader in terms of market share in both the sectors and has a high growth potential in the next 3-5 years
Project Objectives
Design of Balance Scorecard:
Identify key challenges faced in various business processes and function and design an effective balanced strategy
Implementation of 22 strategic initiatives identified as a part of design phase, which includes initiatives linked to customers, revenue and profitability, resources and internal processes
Identify key challenges faced in various business processes and function and design an effective balanced strategy
Implementation of 22 strategic initiatives identified as a part of design phase, which includes initiatives linked to customers, revenue and profitability, resources and internal processes
Project Methodology
Project Benefits
Strategy framework developed for the firm by identification of 41 key initiatives (detailed during the design phase)